Deliverr vs Falcon Fulfillment

(September 2024)

Dropship Kiwi Editors
September 11, 2024

Our verdict

Deliverr is way better than Falcon Fulfillment in offering valuable e-commerce fulfillment services. Here’s why:

It serves small to medium-sized businesses well due to its fast, affordable shipping options
It integrates seamlessly with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish.
It offers a flat-fee pricing model with predictable costs, making it an attractive choice for businesses looking for straightforward fulfillment services
It offers efficient order management.
It focuses on direct-to-consumer fulfillment ensuring quick delivery times, which enhances customer satisfaction and loyalty.

On the other hand, Falcon Fulfillment is a good alternative if you run larger businesses with high order volumes or you need customized fulfillment processes, This is because it offers personalized solutions, advanced features like live order editing and daily inventory snapshots, and specialized services for industries such as beauty and wellness.

It all depends on the size of your business, budget, order volume, and specific fulfillment needs.

So, consider the features of each and your needs.

If you have a large business with at least 4,000 monthly orders and specific needs, such as in the beauty and wellness sectors, opt for Falcon Fulfillment, but if you run small to medium-sized businesses and you love fast and affordable fulfillment, providing 1-2 day shipping options and seamless integration with major e-commerce platforms, go for Deliverr.

Why Choose Deliverr

Who Deliverr Is Best For

Deliverr is perfect for:

Small to Medium-Sized E-commerce Businesses: Deliverr is ideal for businesses that do not have extremely high order volumes but still need efficient and reliable fulfillment services. Its flat-fee pricing model and lack of minimum order requirements make it accessible and cost-effective for smaller operations.
Businesses Seeking Fast Shipping: Deliverr offers 1-2 day shipping options, which can significantly enhance customer satisfaction and loyalty. This is particularly beneficial for businesses that want to compete with services like Amazon Prime in terms of delivery speed.
Companies Using Major E-commerce Platforms: Deliverr integrates seamlessly with major e-commerce platforms such as Walmart, eBay, Amazon, Shopify, and Wish. This makes it easy for businesses to manage their orders and inventory across multiple sales channels without additional complexity.
Businesses Looking for Predictable Costs: With its flat-fee pricing model, Deliverr provides predictable and transparent costs for fulfillment and storage. This helps businesses budget more effectively and avoid unexpected expenses.
Direct-to-Consumer Fulfillment: Deliverr focuses on direct-to-consumer fulfillment, making it an excellent choice for businesses that primarily sell directly to customers rather than through wholesale channels. This ensures quick and efficient delivery to end consumers.
Businesses Needing Simple Setup and Management: Deliverr’s straightforward setup process and user-friendly interface make it easy for businesses to get started and manage their fulfillment operations without needing extensive technical knowledge or resources.

Who Deliverr Is Not Right For

Deliverr is not the right choice for:

Large Businesses with High Order Volumes: Deliverr may not be the best fit for large businesses with extremely high order volumes, as it is designed to cater primarily to small to medium-sized businesses. These larger businesses might require more specialized and scalable solutions that Deliverr does not offer.
Businesses Requiring Wholesale Fulfillment: Deliverr focuses on direct-to-consumer fulfillment and does not handle wholesale orders. Businesses that need to fulfill large wholesale orders or manage complex B2B logistics might find Deliverr’s services insufficient.
Companies Needing Extensive Customization: Deliverr offers a straightforward, standardized fulfillment process, which may not be suitable for businesses that require extensive customization in their fulfillment operations, such as custom packaging, kitting, or specialized handling.
Businesses with International Shipping Needs: Deliverr primarily operates within the U.S., which can be a limitation for businesses that need to ship products internationally. Companies with significant global distribution requirements might need to look for providers with a stronger international presence.
Businesses Requiring Returns Processing: Deliverr does not handle returns processing, which means businesses need to manage their own returns. This can be a drawback for companies that require a comprehensive fulfillment solution that includes returns management.
Companies Seeking High-Touch Customer Service: While Deliverr provides reliable support, it may not offer the same level of personalized, high-touch customer service that some businesses might need. Companies requiring dedicated account managers and more hands-on support might find other providers more suitable.

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Why Choose Falcon Fulfillment

Who Falcon Fulfillment Is Best For

Falcon Fulfillment is best for:

Larger E-commerce Businesses: Falcon Fulfillment is ideal for businesses with high order volumes, as it requires a minimum of 4,000 monthly orders. This makes it suitable for companies that handle a significant number of transactions and need efficient fulfillment solutions.
Personalized and Flexible Solutions: It offers tailored fulfillment services that can be customized to meet the specific needs of each business. This flexibility is beneficial for companies that require unique handling, packaging, or shipping processes.
Industry-Specific Services: It specializes in serving industries such as beauty and wellness, providing specialized services that cater to the unique requirements of these sectors. This includes handling delicate products and offering customized packaging solutions.
Advanced Features: The platform includes advanced features like live order editing and daily inventory snapshots, which help you manage your business operations more efficiently and make real-time adjustments when you need it.
Multiple Fulfillment Centers: With fulfillment centers on both the East and West coasts, Falcon Fulfillment ensures efficient distribution and quick turnaround times, reducing shipping times and costs for businesses.
Customization Options: Falcon Fulfillment offers extensive customization in packaging, shipping, and kitting services, allowing you to enhance your business brand presentation and its customer experience.
Dedicated Account Management: Businesses benefit from personalized customer service with dedicated account managers who provide ongoing support and ensure that fulfillment processes run smoothly.

Who Falcon Fulfillment Is Not Right For

Falcon Fulfillment is not right for:

Small to Medium-Sized Businesses: Falcon Fulfillment requires a minimum of 4,000 monthly orders, which can be a barrier for smaller businesses that do not meet this volume. These businesses might find it more cost-effective to use a provider with lower minimum requirements.
Businesses Seeking Transparent Pricing: Falcon Fulfillment’s customized pricing is less transparent than flat-fee models like Deliverr. Businesses that prefer clear and predictable costs might find this lack of transparency challenging for budgeting and financial planning.
Companies with Basic Fulfillment Needs: If your business does not require extensive customization or specialized services, Falcon Fulfillment’s advanced features and personalized approach might be more than necessary. Try other providers to meet simpler fulfillment needs, and more cost-effectively by other providers.
Businesses with International Shipping Needs: Falcon Fulfillment primarily focuses on U.S. distribution. Companies with significant international shipping requirements might need to look for fulfillment providers with a stronger global presence.
Startups with Limited Initial Investment: The required $1,500 account setup fee and variable deposit by Falcon Fulfillment can be a significant initial investment. Startups or businesses with limited budgets might find these upfront costs prohibitive.

Deliverr (now part of Flexport) vs. Falcon Fulfillment: Main Differences

Ideal For

Deliverr is ideal for you if you run a small to medium-sized e-commerce business and need fast, affordable, and straightforward fulfillment services. Its seamless integration with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish ensures efficient order management. The flat-fee pricing model provides predictable costs, making it easier to budget. Additionally, Deliverr’s focus on direct-to-consumer fulfillment with 1-2 day shipping options can significantly enhance customer satisfaction and loyalty, helping your business grow.

Falcon Fulfillment is what you need, if you run a larger e-commerce business with high order volumes and require personalized, flexible fulfillment solutions. Its advanced features, such as live order editing, daily inventory snapshots, and specialized services for industries like beauty and wellness, cater to complex fulfillment needs. With multiple fulfillment centers and a strong emphasis on customer service, Falcon Fulfillment can provide the customization and support necessary to efficiently manage large-scale operations and enhance your business’s overall efficiency and customer satisfaction.

Plans and Pricing

Deliverr

Deliverr offers a straightforward pricing model with no hidden fees, billed on a per-unit basis. Standard fulfillment starts at $5.67 per unit for small items like phone cases, and storage fees charges is per cubic foot per month, starting at $0.81, with seasonal variations. Additional features include free 2-day delivery options, fast-shipping badges to boost sales, and no long-term contracts, allowing for flexible usage based on business needs.

Falcon Fulfillment

Falcon Fulfillment provides customized pricing specific to your business needs, including a $1,500 account setup fee, variable receiving fees per line item, monthly storage fees based on item size and special requirements, and pick and pack fees that vary with process complexity. Additional features include personalized service with a dedicated account manager, custom packaging options, high accuracy with 99.9% inventory accuracy and 96.4% 2-day shipping availability, and scalability, particularly for businesses in the health, wellness, and beauty sectors.

Accounting Integration

Deliverr integrates with Pipe17, QuickBooks, Xero, and NetSuite. Falcon Fulfillment on the other hand does not list its accounting integration on its website

Standout Features

Deliverr stands out for its fast and affordable fulfillment services, offering 1-2 day shipping options that rival Amazon Prime. It integrates seamlessly with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish, enhancing order management efficiency. Deliverr’s flat-fee pricing model provides predictable costs, making it easier for businesses to budget. Additionally, its intelligent inventory distribution across multiple locations ensures quick delivery to over 95% of buyers in the U.S., significantly boosting customer satisfaction

Falcon Fulfillment stands out for its personalized and flexible e-commerce fulfillment solutions, tailored to meet the specific needs of larger businesses with high order volumes. It offers advanced features like live order editing, daily inventory snapshots, and specialized services for industries such as beauty and wellness. With multiple fulfillment centers and a strong emphasis on customer service, Falcon Fulfillment ensures quick turnaround times and high accuracy rates. Additionally, its ability to customize packaging, shipping, and kitting services enhances the overall customer experience.

>>> PRO TIPS : Deliverr vs Falcon Fulfillment

Deliverr vs. Falcon Fulfillment: Standout Features

Deliverr

See what makes Deliverr stand out:

Fast Shipping: Offers 1-2 day shipping options.
Seamless Integration: Integrates with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish.
Flat-Fee Pricing: Provides predictable costs with a straightforward pricing model.
Intelligent Inventory Distribution: Distributes inventory across multiple locations to ensure quick delivery to over 95% of U.S. buyers.
Fast Tags: Uses badges like Walmart 2-day free shipping and eBay guaranteed delivery to enhance product visibility.

Falcon Fulfillment

Here are the features that make Falcon Fulfillment outstanding:

Personalized Fulfillment Solutions: Tailored services to meet specific business needs, especially for high order volumes.
Advanced Features: Includes live order editing, daily inventory snapshots, and specialized services for beauty and wellness industries.
Multiple Fulfillment Centers: Operates warehouses on both the east and west coasts for efficient distribution.
Custom Packaging and Kitting: Offers customization in packaging, shipping, and kitting services.
High Accuracy and Speed: Achieves 99.9% inventory accuracy and 96.4% 2-day shipping availability.
Dedicated Account Management: Provides personalized customer service with dedicated account managers.

Pros and Cons of Deliverr

Offers fast 1-2 day shipping options, enhancing customer satisfaction.
Integrates seamlessly with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish.
Provides a flat-fee pricing model, making costs predictable and straightforward.
Distributes inventory intelligently across multiple locations to ensure quick delivery.
Uses fast-shipping badges to boost product visibility and sales.

Focuses primarily on direct-to-consumer fulfillment, not handling wholesale orders.
Lacks extensive customization options for businesses with specific needs.
Requires businesses to manage their own returns, as Deliverr does not handle returns processing.
Limits its services to the U.S., which may not be suitable for businesses with international shipping needs.
Charges additional fees for certain services, such as oversized items or special handling.

Pros and Cons of Falcon Fulfillment

Offers personalized and flexible e-commerce fulfillment solutions tailored to specific business needs.
Provides advanced features like live order editing, daily inventory snapshots, and specialized services for beauty and wellness industries.
Operates multiple fulfillment centers, ensuring efficient distribution and quick turnaround times.
Customizes packaging, shipping, and kitting services to enhance the customer experience.
Achieves high accuracy rates with 99.9% inventory accuracy and 96.4% 2-day shipping availability.
Delivers excellent customer service with dedicated account managers.

Requires a minimum of 4,000 monthly orders, which may be a barrier for smaller businesses.
Lacks transparent pricing, making it harder for businesses to predict costs compared to flat-fee models.
Focuses primarily on U.S. distribution, which may not suit businesses with significant international shipping needs.
Depends on specific integrations like ShipStation for some functionalities.
Charges a $1,500 account setup fee and a variable deposit, which could be a significant initial investment for some businesses.

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Deliverr vs. Falcon Fulfillment: Customer Reviews

Deliverr has a Trustpilot rating of 4.2 out of 5 based on 341 reviews, with customers praising its fast shipping and seamless e-commerce integration, though some mention issues with rate increases and customer support. On Webretailer, it scores 62%, noted for its cost-effective shipping but with some tracking and customer service concerns.

Falcon Fulfillment scores 4.4 out of 5 on Ecommerce CEO, appreciated for features like live order editing and excellent customer support, but its high monthly order minimum and limited global distribution are drawbacks. Ecommerce Platforms highlights its high accuracy rates, with 99.9% inventory accuracy and 96.4% 2-day shipping availability.

Deliverr and Falcon Fulfillment Competitors

Competitors of Deliverr

ShipBob: ShipBob is a leading e-commerce fulfillment provider known for its extensive fulfillment network and technology-driven solutions. It offers fast shipping, inventory management, and seamless integrations with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce. ShipBob’s robust analytics and reporting tools help businesses optimize their supply chain and improve operational efficiency. With multiple fulfillment centers across the U.S. and internationally, ShipBob ensures quick delivery times and high customer satisfaction, making it a strong competitor in the fulfillment space.
ShipMonk: ShipMonk provides comprehensive fulfillment services with a focus on automation and scalability, catering to businesses of various sizes. It offers a user-friendly dashboard for managing orders, inventory, and shipping, along with integrations with popular e-commerce platforms. ShipMonk’s advanced technology and automation capabilities streamline the fulfillment process, reducing errors and improving efficiency. With fulfillment centers in the U.S. and Europe, ShipMonk supports both domestic and international shipping, making it a versatile option for growing e-commerce businesses.
Red Stag Fulfillment: It specializes in handling heavy, high-value, or fragile items, offering reliable and secure fulfillment services. It is known for its high accuracy rates and exceptional customer service, ensuring that orders are processed and shipped with care. Red Stag Fulfillment’s robust infrastructure includes state-of-the-art warehouses equipped with advanced security measures. Its focus on quality and reliability makes it an ideal choice for businesses dealing with specialized or high-value products.
Rakuten Super Logistics: offers nationwide fulfillment centers and advanced order management systems to ensure quick and accurate deliveries. It provides a range of services, including same-day shipping, inventory management, and returns processing. Rakuten’s SmartSuite technology enhances order accuracy and efficiency, while its extensive network of fulfillment centers ensures fast delivery times. As part of the global Rakuten Group, it leverages extensive resources and expertise to support e-commerce businesses of all sizes.
United Facilities: This is a third-party logistics company providing comprehensive warehousing and distribution services. It offers customized solutions for supply chain management, including inventory control, order fulfillment, and transportation management. United Facilities operates multiple strategically located warehouses across the U.S., ensuring efficient distribution and quick delivery times. Its focus on flexibility and customer service makes it your reliable business partner to optimize the business logistics and supply chain operations.

Pro Tips

Here are some pro tips to help you make an informed decision:

Assess your order volume: If your business has up to 4000 orders per month, Falcon Fulfillment is a ,better fit due to its tailored services for larger businesses. For smaller to medium-sized businesses, Deliverr’s straightforward pricing and fast shipping options are ideal.
Consider your fulfillment needs: Deliverr excels in direct-to-consumer fulfillment with fast, affordable shipping and seamless integration with major e-commerce platforms. If you need specialized services, such as live order editing, daily inventory snapshots, or industry-specific solutions (e.g., beauty and wellness), Falcon Fulfillment offers more personalized and flexible options.
Evaluate pricing transparency: Deliverr offers a flat-fee pricing model, making it easier to predict costs. If you prefer clear and predictable pricing, Deliverr is a strong choice. Falcon Fulfillment’s customized pricing can be less transparent but offers flexibility for businesses with specific needs.
Check integration with your systems: Determine which service integrates better with your existing e-commerce and accounting systems. Deliverr integrates seamlessly with platforms like Walmart, eBay, Amazon, Shopify, and Wish, and offers accounting integration through Pipe17. Falcon Fulfillment provides more customized integration options, which might be beneficial if you have specific requirements.
Consider customer service and support: Think about the level of customer service you need. Falcon Fulfillment offers dedicated account managers and personalized support, which can be crucial for businesses with complex fulfillment needs. Deliverr provides reliable support but may not offer the same level of personalized service.
Evaluate geographical reach: If your business primarily serves the U.S. market, both services are suitable. However, if you have significant international shipping needs, you might need to explore other options or ensure that the chosen provider can meet your global distribution requirements.

Recap

Deliverr is a better option for you if your e-commerce business(es) is small or medium-sized and you need fast, affordable, and straightforward fulfillment services, with seamless integration into major platforms like Walmart, eBay, Amazon, Shopify, and Wish, and a flat-fee pricing model for predictable costs.

In contrast, Falcon Fulfillment is more useful to you if you need to cater for larger businesses with high order volumes, offering personalized and flexible solutions, advanced features like live order editing and daily inventory snapshots, and specialized services for industries such as beauty and wellness. If your business needs are more basic and cost predictability is crucial, choose Deliverr. But, if you require extensive customization and support for high-volume orders, pick Falcon Fulfillment.