Deliverr (now part of Flexport)  vs Falcon Fulfillment

(December 2024)

Deliverr (now part of Flexport) vs Falcon Fulfillment

In This Article

Our verdict

Our verdict

Deliverr by Flexport is way better than Falcon Fulfillment in offering valuable order fulfillment services. That is because it:

  • ensures faster delivery times with a vast network of warehouses.
  • integrates seamlessly with major e-commerce platforms like Shopify, Walmart, and Amazon.
  • offers transparent pricing with no hidden fees.
  • provides versatility suitable for a wide range of online sellers.

On the other hand, Falcon Fulfillment is a good alternative if you run larger businesses with high order volumes or you need customized fulfillment processes, This is because it offers robust customer support, live order editing, and daily inventory snapshots, making it ideal for direct-to-consumer brands in the health, wellness, and beauty sectors. Falcon Fulfillment’s specialized services cater to your business if it requires a more hands-on approach to its fulfillment needs.

It all depends on your specific business needs and priorities.

So, what do you want? Speed or customization?

Choose Deliverr by Flexport if you need fast delivery, seamless integration and transparent pricing. Opt for Falcon Fulfillment especially for larger businesses in specialized sectors like health and wellness. Select the platform that best aligns with your business priorities.

Why Choose Deliverr (now part of Flexport)

Who Deliverr (now part of Flexport) Is Best For

Deliverr by Flexport is perfect for:

  • Businesses prioritizing fast delivery times: Deliverr’s extensive network of warehouses ensures quick shipping, making it ideal for companies that need to meet tight delivery schedules.
  • E-commerce sellers: Seamless integration with major platforms like Shopify, Walmart, and Amazon makes it a versatile choice for online retailers looking to streamline their logistics.
  • Cost-conscious businesses: With transparent pricing and no hidden fees, Deliverr helps businesses manage their fulfillment costs effectively.
  • Companies seeking efficient logistics management: Deliverr’s services are suitable for a wide range of online sellers who need reliable and efficient fulfillment solutions.

Who Deliverr (now part of Flexport) Is Not Right For

Deliverr by Flexport  is not the right choice for:

  • Businesses requiring highly personalized service: Deliverr offers standardized solutions, which may not meet the needs of companies looking for tailored fulfillment services.
  • Large-scale operations with complex needs: Companies with intricate logistics requirements might find Deliverr lacking in advanced features and hands-on support.
  • Direct-to-consumer brands in specialized sectors: Deliverr does not specifically suit industries like health, wellness, and beauty, which require more specialized fulfillment solutions.
  • Companies with low order volumes: Most smaller businesses do not consider Deliverr as the most cost-effective option due to its focus on high-volume fulfillment.

Why Choose Falcon Fulfillment

Who Falcon Fulfillment Is Best For

Falcon Fulfillment is best for:

  • Larger E-commerce Businesses: Falcon Fulfillment is ideal for businesses with high order volumes, as it requires a minimum of 4,000 monthly orders. This makes it suitable for companies that handle a significant number of transactions and need efficient fulfillment solutions.
  • Personalized and Flexible Solutions: It offers tailored fulfillment services that can be customized to meet the specific needs of each business. This flexibility is beneficial for companies that require unique handling, packaging, or shipping processes.
  • Industry-Specific Services: It specializes in serving industries such as beauty and wellness, providing specialized services that cater to the unique requirements of these sectors. This includes handling delicate products and offering customized packaging solutions.
  • Advanced Features: The platform includes advanced features like live order editing and daily inventory snapshots, which help you manage your business operations more efficiently and make real-time adjustments when you need it.
  • Multiple Fulfillment Centers: With fulfillment centers on both the East and West coasts, Falcon Fulfillment ensures efficient distribution and quick turnaround times, reducing shipping times and costs for businesses.
  • Customization Options: Falcon Fulfillment offers extensive customization in packaging, shipping, and kitting services, allowing you to enhance your business brand presentation and its customer experience.
  • Dedicated Account Management: Businesses benefit from personalized customer service with dedicated account managers who provide ongoing support and ensure that fulfillment processes run smoothly.

Who Falcon Fulfillment Is Not Right For

Falcon Fulfillment is not right for:

  • Small to Medium-Sized Businesses: Falcon Fulfillment requires a minimum of 4,000 monthly orders, which can be a barrier for smaller businesses that do not meet this volume. These businesses might find it more cost-effective to use a provider with lower minimum requirements.
  • Businesses Seeking Transparent Pricing: Falcon Fulfillment’s customized pricing is less transparent than flat-fee models like Deliverr. Businesses that prefer clear and predictable costs might find this lack of transparency challenging for budgeting and financial planning.
  • Companies with Basic Fulfillment Needs: If your business does not require extensive customization or specialized services, Falcon Fulfillment’s advanced features and personalized approach might be more than necessary. Try other providers to meet simpler fulfillment needs, and more cost-effectively by other providers.
  • Businesses with International Shipping Needs: Falcon Fulfillment primarily focuses on U.S. distribution. Companies with significant international shipping requirements might need to look for fulfillment providers with a stronger global presence.
  • Startups with Limited Initial Investment: The required $1,500 account setup fee and variable deposit by Falcon Fulfillment can be a significant initial investment. Startups or businesses with limited budgets might find these upfront costs prohibitive.

Deliverr (now part of Flexport) vs. Falcon Fulfillment: Main Differences

Ideal For

Deliverr by Flexport is ideal for you if you run a small to medium-sized e-commerce business and need fast, affordable, and straightforward fulfillment services. Its seamless integration with major e-commerce platforms like Walmart, eBay, Amazon, Shopify, and Wish ensures efficient order management. The flat-fee pricing model provides predictable costs, making it easier to budget. Additionally, Deliverr’s focus on direct-to-consumer fulfillment with 1-2 day shipping options can significantly enhance customer satisfaction and loyalty, helping your business grow.

Falcon Fulfillment is what you need, if you run a larger e-commerce business with high order volumes and require personalized, flexible fulfillment solutions. Its advanced features, such as live order editing, daily inventory snapshots, and specialized services for industries like beauty and wellness, cater to complex fulfillment needs. With multiple fulfillment centers and a strong emphasis on customer service, Falcon Fulfillment can provide the customization and support necessary to efficiently manage large-scale operations and enhance your business’s overall efficiency and customer satisfaction.

Plans and Pricing

Deliverr (now part of Flexport)

Deliverr by Flexport offers a clear and flexible pricing structure designed to support e-commerce businesses. Fulfillment costs start at $5.67 per unit, covering receiving, inventory forwarding, pick, pack, transportation, and support. Storage fees are $0.81 per cubic foot per month, calculated daily, with higher rates during peak seasons from October to December. Additional services such as SKU labeling ($0.35 per unit), bagging protection ($0.85 per unit), and damage protection ($1.05 per unit) are available for extra fees. Deliverr also provides discounts for multi-unit orders, encouraging larger cart values. There are no long-term contracts and all-inclusive pricing, and your businesses can scale efficiently without worrying about hidden fees. Get more tailored quote based on your business needs using Deliverr’s cost calculator to get specific estimates of your fulfillment costs at https://calculator.flexport.com/.

Falcon Fulfillment

Falcon Fulfillment provides customized pricing specific to your business needs, including a $1,500 account setup fee, variable receiving fees per line item, monthly storage fees based on item size and special requirements, and pick and pack fees that vary with process complexity. Additional features include personalized service with a dedicated account manager, custom packaging options, high accuracy with 99.9% inventory accuracy and 96.4% 2-day shipping availability, and scalability, particularly for businesses in the health, wellness, and beauty sectors.

Accounting Integration

Deliverr  by Flexport integrates with QuickBooks Online and NetSuite. Falcon Fulfillment also integrates with QuickBooks.

Standout Features

Deliverr by Flexport offers several outstanding features, including fast delivery times through a vast network of warehouses, seamless integration with major e-commerce platforms like Shopify, Walmart, and Amazon, and transparent pricing with no hidden fees. It also provides scalable solutions to accommodate growing businesses, ensuring efficient logistics management. Additionally, Deliverr supports advanced fulfillment capabilities, such as B2B distribution and last-mile delivery, making it a comprehensive solution for e-commerce businesses.

Falcon Fulfillment stands out for its personalized and flexible e-commerce fulfillment solutions, tailored to meet the specific needs of larger businesses with high order volumes. It offers advanced features like live order editing, daily inventory snapshots, and specialized services for industries such as beauty and wellness. With multiple fulfillment centers and a strong emphasis on customer service, Falcon Fulfillment ensures quick turnaround times and high accuracy rates. Additionally, its ability to customize packaging, shipping, and kitting services enhances the overall customer experience.

Deliverr (now part of Flexport) vs. Falcon Fulfillment: Standout Features

Deliverr (now part of Flexport)

Deliverr (now part of Flexport)

Outstanding features of Deliverr by Flexport include:

    • Fast Delivery Times: Use an extensive network of warehouses to ensure rapid shipping, meet tight delivery schedules and enhance customer satisfaction.
    • Seamless Integration: Connect effortlessly with major e-commerce platforms such as Shopify, Walmart, and Amazon, streamlining your logistics processes and order management.
    • Transparent Pricing: Enjoy clear and straightforward pricing with no hidden fees, allowing for better financial planning and cost management.
    • Scalable Solutions: Adapt to your business growth with scalable fulfillment options that can handle increasing order volumes efficiently.
    • Advanced Fulfillment Capabilities: Benefit from specialized services like B2B distribution and last-mile delivery, catering to diverse business needs.
    • Reliable Logistics Management: Rely on efficient and dependable logistics solutions designed to support a wide range of online sellers, ensuring smooth and effective operations.

Falcon Fulfillment

Pros and Cons of Falcon Fulfillment

Here are the features that make Falcon Fulfillment outstanding:

    • Personalized Fulfillment Solutions: Tailored services to meet specific business needs, especially for high order volumes.
    • Advanced Features: Includes live order editing, daily inventory snapshots, and specialized services for beauty and wellness industries.
    • Multiple Fulfillment Centers: Operates warehouses on both the east and west coasts for efficient distribution.
    • Custom Packaging and Kitting: Offers customization in packaging, shipping, and kitting services.
    • High Accuracy and Speed: Achieves 99.9% inventory accuracy and 96.4% 2-day shipping availability.
    • Dedicated Account Management: Provides personalized customer service with dedicated account managers.

Pros and Cons of Deliverr (now part of Flexport)

Pros and Cons of Deliverr (now part of Flexport)
  • Ensures fast delivery times with a vast network of warehouses.
  • Integrates seamlessly with major e-commerce platforms like Shopify, Walmart, and Amazon.
  • Offers transparent pricing with no hidden fees.
  • Provides scalable solutions to accommodate growing businesses.
  • Supports advanced fulfillment capabilities such as B2B distribution and last-mile delivery.
  • Delivers reliable and efficient logistics management.
  • Lack highly personalized service options.
  • Limit advanced features for complex logistics needs.
  • Focus primarily on high-volume fulfillment, which may not be cost-effective for smaller businesses.
  • Require integration setup, which might be time-consuming for some users

Pros and Cons of Falcon Fulfillment

Pros and Cons of Falcon Fulfillment
  • Offers personalized and flexible e-commerce fulfillment solutions for specific business needs.
  • Provides advanced features like live order editing, daily inventory snapshots, and specialized services for beauty and wellness industries.
  • Operates multiple fulfillment centers, ensuring efficient distribution and quick turnaround times.
  • Customizes packaging, shipping, and kitting services to enhance the customer experience.
  • Achieves high accuracy rates with 99.9% inventory accuracy and 96.4% 2-day shipping availability.
  • Delivers excellent customer service with dedicated account managers.
  • Requires a minimum of 4,000 monthly orders, which may be a barrier for smaller businesses.
  • Lacks transparent pricing, making it harder for businesses to predict costs unlike flat-fee models.
  • Focuses primarily on U.S. distribution, which may not suit businesses with significant international shipping needs.
  • Depends on specific integrations like ShipStation for some functionalities.
  • Charges a $1,500 account setup fee and a variable deposit, which could be a significant initial investment for some businesses.

Deliverr (now part of Flexport) vs. Falcon Fulfillment: Customer Reviews

Deliverr by Flexport has a rating of 4.2 out of 5 on Trustpilot, 4.5 out of 5 on G2, and 4.3 out of 5 on Capterra. Users appreciate its fast delivery times, seamless integration with major e-commerce platforms like Shopify, Walmart, and Amazon, and transparent pricing with no hidden fees. Additionally, Deliverr offers scalable solutions and advanced fulfillment capabilities such as B2B distribution and last-mile delivery, making it a comprehensive and efficient logistics solution for e-commerce businesses. However, some users note the need for more personalized service options and the complexity of the initial setup.

Falcon Fulfillment scores 4.4 out of 5 on Ecommerce CEO, gets appreciations for features like live order editing and excellent customer support, but its high monthly order minimum and limited global distribution are drawbacks. Ecommerce Platforms highlights its high accuracy rates, with 99.9% inventory accuracy and 96.4% 2-day shipping availability.

Deliverr (now part of Flexport) and Falcon Fulfillment Competitors

Competitors of Deliverr by Flexport

  • ShipBob: ShipBob is a leading e-commerce fulfillment provider known for its extensive fulfillment network and technology-driven solutions. It offers fast shipping, inventory management, and seamless integrations with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce. ShipBob’s robust analytics and reporting tools help businesses optimize their supply chain and improve operational efficiency. With multiple fulfillment centers across the U.S. and internationally, ShipBob ensures quick delivery times and high customer satisfaction, making it a strong competitor in the fulfillment space.
  • ShipMonk: ShipMonk provides comprehensive fulfillment services with a focus on automation and scalability, catering to businesses of various sizes. It offers a user-friendly dashboard for managing orders, inventory, and shipping, along with integrations with popular e-commerce platforms. ShipMonk’s advanced technology and automation capabilities streamline the fulfillment process, reducing errors and improving efficiency. With fulfillment centers in the U.S. and Europe, ShipMonk supports both domestic and international shipping, making it a versatile option for growing e-commerce businesses.
  • Red Stag Fulfillment: It specializes in handling heavy, high-value, or fragile items, offering reliable and secure fulfillment services. It is known for its high accuracy rates and exceptional customer service, ensuring that orders are processed and shipped with care. Red Stag Fulfillment’s robust infrastructure includes state-of-the-art warehouses equipped with advanced security measures. Its focus on quality and reliability makes it an ideal choice for businesses dealing with specialized or high-value products.

Competitors of Falcon Fulfillment

  • United Facilities: This is a third-party logistics company providing comprehensive warehousing and distribution services. It offers customized solutions for supply chain management, including inventory control, order fulfillment, and transportation management. United Facilities operates multiple strategically located warehouses across the U.S., ensuring efficient distribution and quick delivery times. Its focus on flexibility and customer service makes it your reliable business partner to optimize the business logistics and supply chain operations.
  • WSA Distributing: WSA Distributing provides supply chain management and fulfillment services, including warehousing, order processing, and distribution. Its advanced technology platform offers real-time visibility into inventory and order status, enabling businesses to manage their supply chains more effectively. Its flexibility and scalability make it a preferred partner for optimizing logistics operations.
  • Toyota Advanced Logistics North America (TALNA): TALNA offers material handling systems integration and supply chain management solutions, including warehousing, distribution, and transportation. Leveraging advanced technology and automation, it enhances the efficiency and accuracy of logistics operations, positioning itself as a key player in the logistics and fulfillment industry.

Pro Tips

Here are some pro tips to help you make an informed decision:

  • Assess Order Volume and Frequency: Tailor your choice to the scale of your business. Choose Deliverr by Flexport for businesses with varying order volumes, particularly small to medium-sized ones, as Deliverr offers flexible pricing and scalable services. Opt for Falcon Fulfillment if your business consistently handles high order volumes (4,000+ orders per month), which could be more cost-effective and reliable.
  • Consider Product Types and Special Handling Needs: Select Deliverr by Flexport for a wide range of product types, including those requiring refrigeration and certain hazmat materials, to benefit from their special handling capabilities. Choose Falcon Fulfillment if your business focuses on health, wellness, and beauty products, especially if you need custom packaging and kitting services.
  • Evaluate Shipping Speed and Reach: Prioritize Deliverr by Flexport for fast shipping times through a network of U.S. fulfillment centers, ideal if you need quick delivery and reduced shipping costs within the U.S. Opt for Falcon Fulfillment if you need guaranteed 2-day shipping to 96.4% of the USA, providing extensive reach and reliability.
  • Check Integration and Technology Requirements: Leverage Deliverr by Flexport’s seamless integration with major e-commerce platforms like Shopify, WooCommerce, and Amazon if technology integration is a priority. Utilize Falcon Fulfillment’s advanced technology integration and automated inventory management if you seek robust software solutions.
  • Review Cost Structures and Transparency: Focus on Deliverr by Flexport for flexible pricing based on order volume, ensuring you get a detailed quote to understand all potential fees. Understand Falcon Fulfillment’s pricing, including a $1,500 account setup fee plus a variable deposit, to ensure clarity on all cost components and avoid unforeseen expenses.
  • Prioritize Inventory Accuracy and Reliability: Benefit from Deliverr by Flexport’s high order accuracy and reliable fulfillment services if minimizing errors is critical. Rely on Falcon Fulfillment’s 99.9% inventory accuracy rate for precise inventory management needs.
  • Assess Scalability and Growth Potential: Choose Deliverr by Flexport for its flexibility and scalability, suitable for businesses expecting growth or seasonal fluctuations. Opt for Falcon Fulfillment if you need extensive warehouse space and operations on both coasts to support large-scale growth.
  • Consider Environmental and Sustainability Goals: Emphasize Deliverr by Flexport’s commitment to sustainable practices if environmental responsibility is important to your business. Leverage Falcon Fulfillment’s focus on eco-friendly packaging options if sustainability is a key aspect of your brand.
  • Request for Quotes: Request detailed quotes from both providers to understand all associated costs, examine reviews and testimonials from other businesses to gauge satisfaction levels and service quality, and conduct a trial period with both services to see which one better fits your operational needs and business goals.

Recap

To choose between Deliverr by Flexport and Falcon Fulfillment for your business, consider your specific needs and scale. If you have a small to medium-sized e-commerce business with varying order volumes and need fast shipping, special handling capabilities, and seamless integration with platforms like Shopify and Amazon, Deliverr by Flexport is a great fit. It offers flexible pricing and scalability, perfect for growth or seasonal fluctuations.

However, if your business has a high order volume (4,000+ orders per month) and operates in the health, wellness, and beauty sectors, Falcon Fulfillment might be the better choice. It excels in custom packaging, kitting services, and 2-day shipping to 96.4% of the USA. Falcon Fulfillment also offers advanced technology integration, extensive warehouse space, and eco-friendly packaging options. Consider your order volume, product types, shipping needs, integration requirements, cost structures, and sustainability goals to decide which provider aligns best with your objectives.

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