Falcon Fulfillment Review

(July 2024)

Falcon Fulfillment Review

In This Article

Our Verdict

verdict

Consider Falcon Fulfillment if you have a high-volume consumable product business that needs fast and accurate fulfillment in the US. Falcon Fulfillment specializes in high-volume consumable product businesses, such as health and wellness and beauty brands. It offers fast and accurate order processing, with 24/7/362 operations and 96.4% 2-day shipping availability. Know that you can access its two fulfillment centers in the US, one in Salt Lake City, Utah, and one in Shepherdsville, Kentucky.

However, avoid Falcon Fulfillment if you have a small or medium-sized business that does not meet the fulfillment company minimum order requirement or needs global distribution. Be aware that Falcon Fulfillment requires a minimum of 4,000 orders per month, which may not be suitable for small or medium-sized businesses. It does not have any global distribution centers, which may limit its international reach. It also requires Shipstation for some integrations, which may add extra cost and complexity.

Nevertheless, you can compare Falcon Fulfillment with other 3PL and fulfillment companies based on its pricing, features, integrations, and reputation. Falcon Fulfillment does not disclose its pricing on its website, so you need to contact the company to get a quote. Read Falcon Fulfillment’s online reviews from its customers and employees to get a sense of its strengths and weaknesses. You can contact Falcon Fulfillment to get a quote and see if it is a good fit for your business needs.

  • Enjoy fast and accurate order processing with Falcon Fulfillment’s 24/7/362 operations and 96.4% 2-day shipping availability.
  • Benefit from live order editing, bill of materials, daily inventory snapshots, and returns processing features.
  • Integrate your e-commerce platform or marketplace with Falcon Fulfillment’s tools and APIs.
  • Receive personalized service and support from a dedicated account manager who works with you every step of the way.
  • Specialize in beauty and cosmetics fulfillment, which is ideal for health and wellness and beauty brands.
  • Meet a high monthly order minimum of 4,000 orders, which may not be suitable for small or medium-sized businesses.
  • Limit your international reach with no global distribution centers.
  • Add an extra cost and complexity with Shipstation required for some integrations.
  • Deal with mixed reputation among customers and employees, with some complaints about management, equipment, work environment, and communication.
  • Compare Falcon Fulfillment with other 3PL and fulfillment companies that may offer more competitive pricing, features, and locations.

1. Who Falcon Fulfillment Is Best for?

Who Falcon Fulfillment Is Best for?
  • Choose Falcon Fulfillment if you have a steady high order volume of at least 4,000 orders per month.
  • Choose Falcon Fulfillment if you sell consumable products, especially in the health wellness, and beauty niches.
  • Choose Falcon Fulfillment if you need fast and accurate fulfillment in the US. It has two fulfillment centers in the US, one in Salt Lake City, Utah, and one in Shepherdsville, Kentucky. They offer 24/7/362 operations and 96.4% 2-day shipping availability.
  • Choose Falcon Fulfillment if you want personalized service and support from a dedicated account manager.
  • Choose Falcon Fulfillment if you value live order editing, bill of materials, daily inventory snapshots, and returns processing features.

2. Who Falcon Fulfillment Is Not Right For?

  • Avoid Falcon Fulfillment if you have a low or inconsistent order volume of less than 4,000 orders per month.
  • Avoid Falcon Fulfillment if you sell non-consumable products, especially in the electronics, apparel, or furniture niches.
  • Avoid Falcon Fulfillment if you need global fulfillment or international shipping.
  • Avoid Falcon Fulfillment if you want simple and transparent pricing without contacting them for a quote.
  • Avoid Falcon Fulfillment if you do not want to use Shipstation for some integrations.

3. What Falcon Fulfillment Offers?

  • Warehousing
  • Supply chain management
  • Custom packaging
  • E-commerce fulfillment
  • Integrations

4. Falcon Fulfillment Details

Falcon Fulfillment Details

Warehousing

Store your products in Falcon Fulfillment’s secure and spacious warehouses, located in Salt Lake City, Utah, and Shepherdsville, Kentucky. Don’t worry about space for your scaling company, as Falcon has  1 million cubic feet of warehouse space.

Supply chain management

 Optimize your supply chain with Falcon Fulfillment’s expertise and tools. This expertise and tools can help you with sourcing, procurement, inventory control, order monitoring, billing preparation, and more.

Custom packaging

Enhance your customer experience with custom packaging options from Falcon Fulfillment. You can get branded boxes, inserts, labels, stickers, and more. The fulfillment company can also handle kitting and assembly of your products.

E-commerce fulfillment

Fulfill your online orders with Falcon Fulfillment’s fast and accurate service. It offers 24/7/362 operations and 96.4% 2-day shipping availability to the lower 48 states via ground shipping. It also had a 99.9% inventory accuracy rate and a dedicated account manager for each client.

Integrations

Connect your e-commerce platform or marketplace with Falcon Fulfillment’s tools and APIs. It integrates with popular platforms such as Shopify, WooCommerce, Amazon, and eBay. They also require Shipstation for some integrations, such as BigCommerce, Magento, and Etsy.

5. Where Falcon Fulfillment Stands Out

Where Falcon Fulfillment Stands Out

Speed

Deliver your orders to your customers faster with Falcon Fulfillment’s 24/7/362 operations and 96.4% 2-day shipping availability to the lower 48 states via ground shipping.

Customization

Impress your customers with custom packaging options from Falcon Fulfillment. Falcon Fulfillment can provide branded boxes, inserts, labels, stickers, and more. They can also handle the kitting and assembly of your products.

Specialization

Leverage Falcon Fulfillment’s expertise in beauty and cosmetics fulfillment, which is ideal for health and wellness and beauty brands. It has experience in handling consumable products that require different handling, packaging, or storage.

Integrity

Trust Falcon Fulfillment’s ethical and transparent business practices. UT has a strong sense of integrity and honesty, and it values its customers, employees, and community. Falcon Fulfillment also has a positive environmental impact with its eco-friendly, biodegradable, right-size packaging, cruelty-free brand partnering, and 80% in-house plastic reduction.

Opportunity

Grow your business with Falcon Fulfillment’s innovative and flexible solutions. It is always looking for opportunities to improve its services and help its clients achieve their goals and ambitions. They also offer a free consultation and a tour of their facilities.

6. Where Falcon Fulfillment Falls Short

Minimum order requirement

Pay a high monthly order minimum of 4,000 orders, which may not be suitable for small or medium-sized businesses. This is its minimum order requirement, which may be too high for some e-commerce stores.

Global distribution

Limit your international reach with no global distribution centers. It does not have any global fulfillment locations, which may restrict your access to customers outside the US.

Pricing transparency

Contact Falcon Fulfillment for a quote, as it does not disclose its pricing on its website. It does not offer simple and transparent pricing, so you need to contact the company to get a quote based on your order volume, product type, and shipping preferences.

Shipstation dependency

Use Shipstation for some integrations, which may add extra cost and complexity. Falcon Fulfillment requires Shipstation for some integrations, such as BigCommerce, Magento, and Etsy, which may not be convenient or affordable for some e-commerce platforms.

Reputation

Deal with mixed reputation among customers and employees, with some complaints about management, equipment, work environment, and communication. Falcon Fulfillment has some online reviews on websites such as Ecommerce CEO, Indeed, and Indeed-Shepherdsville, which reveal some of the strengths and weaknesses of Falcon Fulfillment.

7. How to Qualify for Falcon Fulfillment

How to Qualify for Falcon Fulfillment

To qualify for Falcon Fulfillment, you need to meet some criteria and follow some steps. Here is a summary of how to qualify for Falcon Fulfillment:

  • Have a high-volume consumable product business that sells at least 4,000 orders per month. This is its minimum order requirement, which may not be suitable for small or medium-sized businesses.
  • Sell products that are compatible with Falcon Fulfillment’s specialization in beauty and cosmetics fulfillment. It has experience in handling consumable products that require different handling, packaging, or storage.
  • Be okay with shipping only to the US, as it does not have any global distribution centers.
  • Contact Falcon Fulfillment for a quote, as it does not disclose its pricing on its website.
  • Integrate your e-commerce platform or marketplace with Falcon Fulfillment’s tools and APIs.
  • Schedule an official start date for your e-commerce fulfillment after successfully integrating your selling platforms into its fulfillment software and meeting your new personal account manager.

8. How to Apply for Falcon Fulfillment

To apply for Falcon Fulfillment, you need to follow these steps:

  • Visit their website and go to the Careers
  • Browse the available job openings and find the one that matches your skills and interests.
  • Click on the Apply Now button and fill out the online application form.
  • Upload your resume and any other relevant documents.
  • Submit your application and wait for a response from the Falcon Fulfillment team.

Alternatives to Falcon Fulfillment

ShipHero

Pick ShipHero if you need a company that focuses on e-commerce fulfillment, operating in the logistics and supply chain industry. It offers warehouse management software that handles order management, inventory management returns management, and picking and packing, as well as a full-service fulfillment solution that includes picking, packing, and shipping e-commerce orders. Unlike Falcon Fulfillment,  you don’t need to worry about the minimum order with ShipHero. It also has global fulfillment locations and discloses its pricing on its website.

QuickBox Fulfillment

Try QuickBox Fulfillment if you want to taste a provider of supply chain management services. It offers e-commerce fulfillment, subscription box fulfillment, kitting and assembly, and private label products. Like Falcon Fulfillment, QuickBox Fulfillment specializes in health wellness, and beauty niches and offers custom packaging and dedicated account managers. However, QuickBox Fulfillment also has a minimum order requirement of 2,000 orders per month, does not have global distribution centers, and does not disclose its pricing on its website.

Standvast

Pick Standvast if you need a tech-driven third-party logistics provider. It offers supply chain planning and forecasting, inventory purchasing and allocation engines, order management, warehouse management, and shipping management. Standvast is different from Falcon Fulfillment in that it uses artificial intelligence and machine learning to optimize its operations, has a flexible pricing model based on performance, and has a network of fulfillment partners across the US and Europe.

Falcon Fulfillment Customer Reviews

On Ecommerce CEO, Falcon Fulfillment has a 4.4 out of 5-star rating based on one review. The reviewer praises its features, integrations, and customer support, but criticizes its minimum order requirement, lack of global distribution centers, and Shipstation dependency. The same on GoodFirms, Falcon Fulfillment has no reviews or ratings yet. It only has a brief company profile that describes its services and focus areas.

However,  on Indeed, Falcon Fulfillment has a 3.8 out of 5-star rating based on 11 reviews. The reviews are from employees who work or work at Falcon Fulfillment. Some of them compliment its leadership, support, facilities, and team environment, while others complain about its management, equipment, work environment, and communication.

On Falcon Fulfillment, there are some testimonials from clients who use its services. They express their satisfaction with its speed, accuracy, customization, and integrity.

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Pro Tips

Here are some pro tips for choosing Falcon Fulfillment as your 3PL and fulfillment partner:

  • Check if you meet its minimum order requirement of 4,000 orders per month. This is a high threshold that may not be suitable for small or medium-sized businesses.
  • Evaluate if your products are compatible with its specialization in beauty and cosmetics fulfillment. It has experience in handling consumable products that require different handling, packaging, or storage.
  • Compare its pricing and fees with other 3PLs and fulfillment companies. It does not disclose its pricing on its website.
  • Review its features and integrations to see if they match your needs.
  • Read its online reviews from its customers and employees to get a sense of its reputation. They have a mixed reputation, with some praise and some complaints. You can also find some testimonials from their clients on their website.

Recap

In conclusion, Falcon Fulfillment is a 3PL and fulfillment company that specializes in high-volume consumable product businesses, such as health and wellness and beauty brands. It offers various products and services to help you with your e-commerce operations. However, it may not be the best option for every ecommerce business. You need to consider several factors, such as its minimum order requirement, pricing, features, integrations, and reputation, before choosing them as your fulfillment partner.

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