Deliverr vs. Rakuten Super Logistics

(October 2024)

Deliverr vs. Rakuten Super Logistics

In This Article

Our verdict

Both e-commerce fulfilment will help meet your business needs and play vital roles in satisfying your customer demands. Although both fulfilment services are good, Deliverr is more of a good fit for startups and businesses with a focus on fast and scalable fulfilment. Businesses of all size can make use of Deliverr for its accessible and affordable fulfilment solution. Deliverr was acquired by Shopify, enhancing its fulfilment network and inventory management.

Rakuten Super Logistics, on the other hand, now known as ShipNetwork, is suitable for large businesses with a large U.S. fulfilment network. Businesses that are well established and have a larger order volume will find Rakuten Super Logistics more useful.

Most importantly, your growth plan and specific needs will help to determine which of the two e-commerce fulfilments works for you.

Why Choose Deliverr

Who Deliverr Is Best For?

Who Deliverr Is Best For?

Businesses of all sizes, from start-ups to established companies that require quick, adaptable, and reasonably priced fulfilment services can consider using Deliverr. Deliverr services are best for the following particular business categories:

  • Businesses that sell across multiple platforms: Deliverr can be integrated with many major platforms such as Shopify, BigCommerce, Wish, Walmart, etc., so you can control fulfilment for all of your channels.
  • Businesses with a focus on fast shipping: Deliverr provides fast fulfilment options, such as two-day shipping, if your business focuses on fast shipping. 
  • Budget-conscious businesses: Deliverr is a wonderful choice for new or cost-conscious businesses due to its affordable prices and all-inclusive plans.

Who Deliverr Isn’t Best For?

Deliverr is not best for;

  • Businesses with unusual fulfilment needs: Deliverr is excellent at basic fulfilment procedures, but you may need to look for a more specialized supplier if your business needs special handling for things like kitting and assembly or specialized packaging.
  • Exceptionally high order volume businesses: Deliverr might be less appropriate for businesses with exceptionally high order volumes compared to Rakuten Super Logistics’ vast expertise managing massive order fulfilment.

Why Choose Rakuten Super Logistics

Who Rakuten Super Logistics Is Best For?

ShipNetwork is particularly useful for businesses that want:

  • Businesses with strong U.S. impact: For businesses that need to reach clients across the country, Rakuten Super Logistics (ShipNetwork) is a great option because of its extensive network of fulfilment centres around the country.
  • Businesses in need of specialized fulfilment services: Rakuten Super Logistics (ShipNetwork) is a great option for businesses with specialized logistics needs because it provides a variety of specialized fulfilment services, including high-value fulfilment, kitting and assembly, and subscription box fulfilment.
  • Lower shipping costs: ShipNetwork offers to help customers save an average of 25% and provides reasonable rates.
  • Grow their business: ShipNetwork’s expandable fulfilment options can keep up with your business’s expansion.

Who Rakuten Super Logistics Isn’t Best For?

ShipNetwork might not work for certain businesses:

  • Businesses that require a high level of customization: ShipNetwork might not be as flexible as some other fulfilment providers when it comes to customizing packaging or fulfilment processes. 
  • Businesses with very low order volumes: Even if they meet the minimum requirement, the cost per order might be higher than other fulfilment options. 
  • Small businesses and startups: ShipNetwork is tailored more to large businesses than small businesses with small logistics needs. Therefore small businesses will find Rakuten costly or too comprehensive.

Deliverr vs. Rakuten Super Logistics: Main Differences

 

Deliverr

Rakuten Super Logistics

Pricing

Deliverer provides a clear pricing structure based on the item’s dimensions and weight.

For low-volume enterprises, ShipNetwork may increase per-order prices and have minimum order volume limitations.

 

Scalability

 

Deliverer provides growth-oriented solutions for businesses of all sizes.

 

ShipNetwork also offers expanded fulfillment options.

 

Customization

Depending on the specific service, Deliverr may provide more customization possibilities for the packaging and fulfilment procedure.

 

According to reviews, ShipNetwork’s customization options aren’t as good as those of its competitors.

 

Customer service

Details about customer service on Deliverr may be limited.

ShipNetwork reviews mention difficulty in contacting customer service or having problems fixed.

Target customers

Deliverr caters to businesses of all levels, particularly small businesses and startups.

ShipNetwork caters more to enterprise-level businesses.

 

Target market

Deliverr is suited for a range of e-commerce businesses, particularly small businesses.

ShipNetwork is suited for businesses with higher order volumes and a focus on the US market.

 

Deliverr vs. Rakuten Super Logistics: Standout Features

Deliverr

Deliverr
  • Two-day delivery: Businesses can give customers two-day delivery thanks to Deliverr’s multi-warehouse network. 
  • Focus on a wider range of e-commerce businesses:  Deliverr appears to target companies of all sizes, including smaller startups.
  • Scalable fulfilment solution: Deliverr’s platform is built to grow with your business, so it’s a great option if you’re planning to grow in the future.
  • Flexible pricing: Deliverr lets businesses select a plan that best suits their budget by offering customizable pricing plans depending on volume, weight, and storage requirements.

Rakuten Super Logistics

Rakuten Super Logistics
  • Support within the US: ShipNetwork offers customer service from within the US, ensuring that businesses can receive assistance promptly and effectively.
  • Scalable solutions: ShipNetwork has fulfilment options that can expand with your business’s growth. This is a good fit for businesses looking to expand in the future.
  • Emphasis on competitive rates: ShipNetwork previously stated that it could save clients 25% on average when it came to shipping expenses. This can be a significant benefit to businesses with high shipping volumes.
  • Timely delivery performance: The dependability of ShipNetwork’s timely delivery is a key selling point for your clients.

Pros and Cons of Deliverr

  • Easy integration with well-known e-commerce systems.
  • Fast and affordable shipping options, including two-day delivery.
  • Flexible pricing that can scale with your business.
  • Real-time inventory tracking and management.
  • International order fulfillment is limited.
  • Fewer specialized fulfilment options than certain competitors.

Pros and Cons of Rakuten Super Logistics

Pros and Cons of Rakuten Super Logistics
  • US-based customer support for prompt and effective help.
  • Online retailers have potential financial benefits and lower overhead costs.
  • Fast fulfillment and shipping times.
  • Pricey, especially for low-volume businesses.
  • Limited customization.

Deliverr vs. Rakuten Super Logistics: Customer Reviews

Deliverr has an average rating of 4.2 out of 5 stars, with 341 reviews on Trustpilot. With many customers reviewing their startup with Deliverr.

Rakuten Super Logistics has an average rating of 2.8 out of 5 stars, with 3 reviews on Trustpilot. Each customer complains about its charges on storage and poor customer service.

Deliverr vs. Rakuten Super Logistics Competitors

ShipBob

ShipBob offers an alternative to Deliverr and ShipNetwork. It is one of the biggest names in the world of e-commerce fulfilment. They provide an array of features and services that are advantageous to businesses of all sizes, but especially to those with a growing online presence.

ShipBob is an online marketplace that provides businesses with an access to a global network of fulfilment centres so they can distribute their products more cheaply and quickly. It offers a great degree of customization and interfaces with well-known e-commerce sites like Amazon, Walmart, BigCommerce, WooCommerce, and Shopify. Its pricing is transparent, without hidden fees or long-term contracts.

Also, ShipBob’s inventory management features optimize inventory levels, reduce stockouts, and improve order accuracy. Its B2B capabilities open up new markets and expand sales channels. Finally, ShipBob’s return management procedure improves customer happiness.

ShipBob is really a compelling choice for businesses searching for a dependable and adaptable fulfilment partner because of its extensive features and benefit package.

eFulfillment Service

eFulfillment Service (EFS) is another fulfilment service provider that caters to e-commerce businesses of all sizes. It has favorable customer service ratings, integrates with well-known shopping carts and online marketplaces, has flexible fulfilment methods, and is scalable enough to grow with your business.

Businesses that value process flexibility, need a scalable fulfilment solution, want to interact with their current e-commerce platform, and want to provide excellent customer support should consider EFS.

A number of variables, including target market, customer service reputation, platform integration, budget, delivery speed, customization, and business size and order volume, must be taken into consideration when selecting a fulfilment service. Following these variables, the eFulfillment service fits in and is perfect for your business.

FedEx Fulfilment

FedEx Fulfilment is a fulfilment service offered by FedEx, a major logistics and shipping company. It provides scalable solutions, a wide delivery network, easy interaction with other FedEx services, and cutting-edge technology for order fulfilment, inventory control, and tracking.

FedEx service is suitable for businesses that prioritize reliable and fast delivery, want seamless integration with other FedEx services, expect significant growth, need a scalable fulfilment solution, and operate primarily within the US. It offers customizable solutions tailored to meet the specific needs of individual businesses, regardless of size or industry.

Fulfillment by Amazon

Fulfilment by Amazon (FBA) is a service offered by Amazon to third-party sellers, allowing them to outsource storage, packaging, shipping, and customer service of their products. Benefits of using FBA include scalability, customer service, prime eligibility, and a vast fulfilment network. On the other hand, FBA costs for shipping, pick and pack, and storage may have an effect on earnings.

Additionally, shipping and customer support are handled by Amazon.

However, FBA fees, such as storage, pick and pack, and shipping, can potentially impact profits.

Note that businesses who want to take advantage of Amazon’s extensive fulfilment network and Prime membership benefits, sell products that meet the FBA restrictions, should be willing to relinquish control over fulfilment and customer service.

ShipHero

ShipHero is a warehouse management software (WMS) provider that provides real-time insight, carrier rate shopping, inventory management, order management, and scalability to e-commerce businesses.

It manages pick and pack, returns processing, and its own network of warehouses throughout North America. Its network of warehouses is ideal for companies that sell mostly in North America, and in comparison to competitors, it may provide less customization options for packaging and fulfilment procedures.

Pro Tips

Here are some pro tips for choosing a fulfilment service:

  • Before comparing providers, consider your business size, order volume, budget, target market, and desired delivery speeds.
  • Determine your priorities, such as cost-effectiveness, fast delivery, customization options, or exceptional customer service.
  • Consider pricing structures: Examine pricing structures and related expenses of various fulfilment services, such as storage, fulfilment, and shipping charges, to determine which the most economical choice for your business is.
  • Analyze warehouse network efficiency: Take into account how the provider’s warehouse network placement affects the target market’s delivery times.
  • Examine scalability: Select a supplier that can develop alongside your business and adjust to rising order volumes.
  • Consider case studies and reviews: Seek advice from others regarding their experiences using various fulfilment companies.
  • Assess customer service: Your clients’ happiness and loyalty can be greatly impacted by a fulfilment service that provides dependable and prompt customer care. Look for a fulfillment service that offer this. 
  • Consider platform integrations: Make sure the fulfilment service works well with any other business management software or your current e-commerce platform.
  • Pay attention to analytics and data: Seek out a supplier who can supply data and analytics solutions to assist you in monitoring fulfilment performance, inventory levels, and problem areas.

Recap

In summary, selecting the appropriate fulfilment service is essential to the success of your e-commerce business. To find out which provider best suits your needs, compare Deliverr vs. Rakuten Super Logistics (ShipNetwork) based on aspects including target customers, fulfilment network, specialty services, and pricing.

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